FAQs

  • We stock and supply a wide range of pneumatic and industrial products including:

    • Pneumatic cylinders and valves

    • Air preparation units (FRLs)

    • Industrial hoses and fittings

    • Portwest Workwear and PPE

    • Compressors and accessories

    • Bearings, seals, and power transmission components

    • Industrial automation and control equipment

    • Lubrication and maintenance tools

  • We primarily supply trade and industrial clients, but we’re also happy to assist individuals and engineers. 

  • We are located in Stanlaw Abbey Business Centre in Ellesmere Port, just off the M53 (Junction 10) and nearby Cheshire Oaks.

  • Orders can be placed by:

  • Yes. We offer same-day or next-day delivery locally, and courier options for UK-wide orders.

  • Orders placed before 12pm can be dispatched the same day, subject to stock availability.

  • Yes. Trade accounts offer credit terms, discounted pricing, and dedicated support. You can apply online through the Contact / Account Registration section. We will ask for company details and perform a credit check and may even ask for references if needed. 

  • Typically 30 days.

  • We accept:

    • Bank transfers

    • Approved credit terms (trade accounts)

  • Absolutely. Our knowledgeable team can advise on product selection, compatibility, and system design.

  • Yes. We work with leading manufacturers and can quickly source custom or hard-to-find components.

  • Some locations may offer onsite assessments, pneumatic system design, or installation through partners. Contact us directly for more information. 

  • Stock items can be returned within 14 days if unused and in original packaging. Custom or special orders may be non-returnable. Bespoke or logo embroidered / printed Portwest clothing cannot be returned. Portwest returns will include a charge so please check the measurement chart on the website carefully. 

  • Yes. We may offer or facilitate repairs for pneumatic tools, actuators, or compressors, subject to inspection.

  • Most items come with a manufacturer’s warranty, typically 12 months. Specific terms vary by product so contact our team for more information.